Introduction
Purpose, course objectives and leadership statements
Value of FWAsExercise
to define FWAs as contributors to the business
Approach
to FWAsDefinitions
of available options, exercises on "Working
Assumptions," "FlexScreen™: Diagnosing
Your Flex Readiness" and how to propose or review an FWA
TroubleshootingPractice
problems-solving during FWA implementation or maintenance
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